Job Description – Key Responsibilities and Tasks

Strategy and Business Development:

The SERC Manager will be part of the Operational Management Team supporting the Senior Leadership Team through clear strategy and business development by:

• Develop and oversee the strategic development, business planning and operational management of SERC. 
• Ensuring SERC is financially sustainable and growing by seeking income generating opportunities to develop SERC business, identifying additional markets and services, and developing and implementing a Business Plan. 
• Positioning SERC as the ‘go to’ ecological data evidence provider for the county and leading the marketing and communications to drive this forward. 
• Ensuring SERC has capability and resource to achieve commitments through Service Level Agreements, ensuring that SERC is having a positive contribution to planning and policy across the county. 
• Overseeing the development and delivery of the Somerset State of Nature Report, analysing and interpreting data to establish trends and identify where action for nature recovery needs to occur as the process for monitoring delivery of the Local Nature Recovery Strategy for Somerset.

Responsibility 1: Data Analysis and Services

Manage a robust data collection and interpretation service by:

• Establishing customer requirements, including researching and monitoring of users’ needs. 
• Contributing high quality information and searches to enable effective planning decisions
• Overseeing the work programmes in data capture, entry, management, analysis, interpretation and dissemination to support evidence driven decision-making.  
• Negotiate SLAs with key existing and new service users

Responsibility 2: SERC Team Management

Achieve the aims of the Business Plan agreed with SERC Executive Group and Somerset Wildlife Trust through: 

• Managing the SERC team in the setting of objectives, considering succession, priorities and work programmes to ensure high quality, efficient and timely delivery of projects and services to users. 
• Developing and applying Local Records Centre protocols and policies, meeting the requirements of data users and providers, as well as professional codes of conduct and the promotion of national standards, through achieving ALERC accreditation. 
• Keeping abreast of and contributing to political and technical developments in biodiversity data management and make presentations of SERC’s work and national policy development to seminars and conferences. 
• Receiving and resolving complaints and representations about SERC services from data users and providers. 
• Setting and managing budgets, risks and issues. 

Responsibility 3: Develop though Advocacy, Influence and Delivery

Be a specialist and nurture strong relationships by:

• Developing excellent relationships with national and local recording communities and support them to contribute high quality useful data that informs an evidence-led strategy to improve Somerset’s natural environment.
• Coordinating the SERC Executive Group to deliver and monitor an effective strategy for the Records Centre that provides usable data for planners, Service Level Agreement holders and working with Somerset Wildlife Trust, in the provision of a conservation strategy for the county. 
• Set data access parameters to secure SERC business model while making data as open access as possible
• Developing secure funding and commercial income streams, and manage SERC project-based work, meeting the aims of an agreed Business Plan and Somerset Wildlife Trust’s strategy.